Frequently Asked Questions

Find answers to the most common questions about Motor Elite parts, orders, shipping, and more. Can't find what you're looking for? Contact our customer service team.

Orders & Shipping

Products & Compatibility

Returns & Warranty

Payment & Pricing

Technical Support

Still Have Questions?

Our customer service team is here to help! Get in touch with us through any of these channels:

Phone Support

1-800-MOTOR-01

Mon-Fri 8AM-6PM EST

Email Support

support@motorelite.com

24-48 hour response

Live Chat

Available on website

Mon-Fri 9AM-5PM EST

Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Do you offer free shipping?

Can I track my order?

Can I change or cancel my order?

Products & Compatibility

How do I know if a part fits my vehicle?

Are your parts OEM or aftermarket?

Do you sell used or remanufactured parts?

What if I order the wrong part?

Returns & Warranty

What is your return policy?

How long is the warranty coverage?

What does the warranty cover?

How do I file a warranty claim?

Payment & Pricing

What payment methods do you accept?

Do you offer financing?

Are your prices competitive?

Do you offer volume discounts?

Technical Support

Do you provide installation instructions?

Can you help me identify the part I need?

Do you offer technical phone support?

What tools do I need for installation?

Still Have Questions?

Phone Support

Email Support

Live Chat