Privacy Policy

Introduction

Motor Elite ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, phone number, and mailing address
• Payment information (credit card numbers, billing addresses)
• Vehicle information (year, make, model, VIN when provided)
• Account credentials and preferences
• Purchase history and order information
• Customer service communications

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring websites and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and technical assistance
• Sending order confirmations, shipping updates, and receipts
• Personalizing your shopping experience
• Improving our website and services
• Sending promotional emails (with your consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing

We may share your information with:

Service Providers

• Payment processors for transaction processing
• Shipping carriers for order fulfillment
• Email service providers for communications
• Analytics providers for website improvement
• Customer service platforms

Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or illegal activities
• Ensure user safety

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve website functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Security

We implement various security measures to protect your information:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection
• Incident response procedures

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Updates

• Access your account information anytime
• Update your personal details and preferences
• Request a copy of your personal data

Communication Preferences

• Unsubscribe from marketing emails
• Opt out of promotional communications
• Update notification preferences

Data Deletion

You may request deletion of your personal information, subject to legal and business requirements.

Data Retention

We retain your information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: