Terms of Service

Last updated: January 15, 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Motor Elite ("Company," "we," "our," or "us") concerning your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing our website, creating an account, or making a purchase, you confirm that:

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into this agreement
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and complete

Use of Our Services

Permitted Uses

You may use our services to:

  • Browse and purchase automotive parts and accessories
  • Create and manage your user account
  • Access customer support and technical assistance
  • Receive updates about orders and promotions

Prohibited Uses

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Copy, distribute, or modify our content without permission
  • Use automated systems to access our website
  • Impersonate any person or entity
  • Transmit viruses or malicious code

Account Registration

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account
  • Update your information as needed to keep it current

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Orders and Payments

Order Process

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders
  • Prices are subject to change without notice
  • Orders are binding once payment is processed

Payment Terms

  • Payment is due at time of order
  • We accept major credit cards and PayPal
  • You authorize us to charge your payment method
  • Additional fees may apply for special services

Pricing and Availability

All prices are in US dollars and exclude applicable taxes unless stated otherwise. We strive to maintain accurate pricing but reserve the right to correct errors and update prices at any time.

Shipping and Delivery

  • Shipping costs and delivery times vary by location and method
  • Risk of loss transfers to buyer upon delivery
  • We are not responsible for shipping delays beyond our control
  • You must inspect packages upon delivery and report damage immediately
  • Incorrect shipping addresses may result in additional charges

Returns and Refunds

Our return policy is detailed on our Returns & Exchanges page. Key points include:

  • 30-day return window for most items
  • Items must be in original condition and packaging
  • Return authorization required before shipping
  • Refunds processed within 5-7 business days after receipt
  • Return shipping costs may apply

Product Information and Warranties

We strive to provide accurate product information, but we cannot guarantee that all descriptions, images, and specifications are error-free. Products are sold subject to our warranty terms, which vary by manufacturer and product category.

Installation of automotive parts should be performed by qualified professionals. We are not responsible for improper installation or resulting damage.

Intellectual Property

All content on our website, including text, images, logos, and software, is owned by Motor Elite or our licensors and protected by copyright and trademark laws. You may not use our content without express written permission.

Product names and manufacturer trademarks are used for identification purposes only and do not imply endorsement or affiliation.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.

Limitation of Liability

To the maximum extent permitted by law, Motor Elite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or business opportunities
  • Data loss or corruption
  • Personal injury or property damage
  • Service interruptions or delays

Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Motor Elite, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through:

  • First, good faith negotiations between the parties
  • If unresolved, binding arbitration under American Arbitration Association rules
  • Arbitration shall be conducted in Detroit, Michigan
  • Each party shall bear their own costs and fees

These Terms shall be governed by the laws of the State of Michigan, without regard to conflict of law principles.

Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Harm to our business or other users
  • Non-payment of amounts due

Upon termination, your right to use our services ceases immediately, but these Terms shall remain in effect as applicable.

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original.

Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Department

legal@motorelite.com

Customer Service

1-800-MOTOR-01

Mailing Address

Motor Elite
Legal Department
123 Auto Parts Drive
Detroit, MI 48201

Business Hours

Monday - Friday
8:00 AM - 6:00 PM EST